Hiral Thaker

What is the world’s leading CRM? The answer we get is Salesforce And when they get something huge for their customers, it gets even better! Salesforce is expected to launch its long term pilot feature named “Dynamics Form” first demonstrated in Dreamforce 2018. Let’s see what is...

Covid-19 started and disrupted everything. It changed our normal, outing habits, shopping habits, and more. 2020 is about to end and here we are trying to adapt to the new post covid era.It has changed the way we shop and the way business runs. This year in March most retail store owners...

Portals are a one stop solution for companies to cater to their customers. The ease that companies get in handling and providing support to customers is commendable. Additionally, portals have also changed the way businesses interact with customers and vice versa.Today looking at the market...

Being a freelancer is cool but comes with a lot of responsibilities and constant changing requirements to fulfill. Your clients reach out to you any time of the day. This makes you available on calls and emails round the clock. Many times it becomes difficult to have proper personal and...

Good customer experience is one of the driving forces behind having a successful business in this competitive market. According to research done by Salesforce, 80% of decision makers think that having a better customer experience is one of the most important things. Today customers are giving...

Serving your customers is one of the main aims of any business. Fulfilling their demands, offering them hassle-free solutions, extraordinary customer service, and keeping them happy is the key to run a successful business.If your customers like your service then they are very likely to come...

After our first webinar’s success, we are back with the second webinar while entering this post-pandemic phase.As our team was brainstorming ideas for a second webinar, it became abundantly clear what everyone was struggling with. We decided to address the pain points of challenges...

Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and their ways of working. It’s extremely hard to find the one that’s compatible with your working style and understands your processes. Only then...

Over the years, there has been a lot of buzz about and around portals. They are useful in many ways because of their robustness, scalability, and the ability to fit a wide range of features.If you don’t know what portals are, then here’s a quick definition, according to Wikipedia, “A...