Customer service is undoubtedly one of the crucial aspects for any organization. There is a constant need to ensure that your support staff is handling...
CRMJetty launches DeskXpand - an independent ticket management system... Learn More
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When was the last time you visited a travel agency office to book your travel ticket? Or to understand holiday packages to pick from? Well, I am sure it...
To enhance the Salesforce customer portal user experience, CRMJetty has now started offering support for WordPress Multilingual Plugin. If you also are...
Being a freelancer is cool but comes with a lot of responsibilities and constant changing requirements to fulfill. Your clients reach out to you any...
A web portal is a web-based gateway that allows different parties involved in a business to access an organization’s data as per their needs and...
Let’s first clear the concept of Partnership Program: It’s usually a business strategy adopted by vendors and business owners where they create an...
Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and...
Millennials and Gen Z are a crazy bunch. And this crazy bunch makes up for 62.5% of the total world population. 62.5%. That’s more than half of the...
Serving your customers is one of the main aims of any business. Fulfilling their demands, offering them hassle-free solutions, extraordinary customer...
As a business grows in size, managing operations can grow more complex. Switching between interfaces to view CRM entities or checking customers’...
During the pandemic, a number of companies are struggling with how to pivot their business and how to stay afloat. The right question to ask, however,...
That was quite an exciting webinar we had! Our speakers enjoyed talking about how to use a portal as a help desk. Customer service and the evolving...
If you have to measure your business performance, how would you do that? There are several parameters that you can quote like customer base, volume of...
One of my pet peeves is to have to ask for help to fix tech problems, both software and hardware ones. On that note, I also don’t prefer asking for...
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