Customer service is undoubtedly one of the crucial aspects for any organization. There is a constant need to ensure that your support staff is handling...
CRMJetty launches DeskXpand - an independent ticket management system... Learn More
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A web portal is the need of the hour, and all businesses are looking for a web portal to streamline their business operations. With a web portal for...
Our team has equipped our Salesforce customer portal with some more next-gen features with our mission to provide you with the best portal solutions in...
Being a freelancer is cool but comes with a lot of responsibilities and constant changing requirements to fulfill. Your clients reach out to you any...
According to Microsoft’s State of Global Customer Service Report, over 2/3rd of the global customers surveyed are in the favor of self-service. In...
Let’s first clear the concept of Partnership Program: It’s usually a business strategy adopted by vendors and business owners where they create an...
Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and...
CRM stands for Customer Relationship Management. It refers to all the technologies, tools, and strategies that businesses use to gain new customers and...
Many companies across the globe have already embraced the work from home culture and are investing in the work from home technology solutions. When it...
As a business grows in size, managing operations can grow more complex. Switching between interfaces to view CRM entities or checking customers’...
During the pandemic, a number of companies are struggling with how to pivot their business and how to stay afloat. The right question to ask, however,...
That was quite an exciting webinar we had! Our speakers enjoyed talking about how to use a portal as a help desk. Customer service and the evolving...
How would you want to send a payment receipt to someone who has paid you or get a payment receipt from someone you’ve paid for something? Would you...
The real estate industry plays an important role in the economy, especially in countries like the U.S., U.K., Switzerland, etc. The sector appears to...
Every law firm has its unique system for managing its clients and getting the work done. Each process is highly individualized as attorneys follow their...
One of my pet peeves is to have to ask for help to fix tech problems, both software and hardware ones. On that note, I also don’t prefer asking for...
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