Customer Portal (B2B & B2C) Whitepaper
Automated Customer Engagement - Anytime & Anywhere
Display your products and services to your existing and new customers day in and day out with a custom built online customer service portal.
Leverage online customer portal solutions to be in constant touch with customers via chat, tickets, and more.
Set groups of customers to enable them to see a particular price according to the customer type you defined and make them feel important.
Let the customers make purchases online via the payment option of their choice with online customer portal solutions.
Use the customers’ data to help make your products and services fit the customers’ needs the best.
Our customer portal solutions help you to identify what the customer is searching for, or likes, to finetune your products and services.
Create a community on your customer portal and start open discussion forums, discussion boards, etc.
With our customer portal solutions, keep the database on your servers and retain security.
Check out our SuiteCRM, SugarCRM, Dynamics CRM and Salesforce plugins for CRM Portals.
Based on your business logic and model (B2B or B2C), CRM modules, we can create an online customer portal.
CMS Migration, Re-development, or making any size of updates on your existing CRM Portal.
We are a CRM consultancy and always strive to find the most effective way to deliver your requirements. And, we always look forward to ensuring that our solution remains viable for your business.
Simplify your education logistics with a futuristic online customer portal to make education easily accessible.
Streamline donor management, volunteer management, and other nonprofit operations to make your nonprofit a success.
Manage your real-estate brokers and partners centrally to ease your real-estate business logistics.
Group your financial services in categories and optimize them to make their management efficient and transparent for customers.
Manage doctors, nursing staff, their schedules, patient details, and more to upgrade your healthcare services.
Provide your insurers with full clarity, visibility, and transparency to overcome your customers’ skepticism and gain more sales.
Offer the best travel and hospitality services with an online customer portal for your travel business.
Use our customer portal to streamline your legal services and smoothen the processes involved.
A customer portal provides a single point of communication platform for all the stakeholders such as the customer/client and employees. Based on the roles defined in your team, you can assign your employees different levels of access to serve the end user.
Just like in the CRM, for CRM Portal also, the users will have limited access as per the access assigned to them by the Admin. Therefore, governing who can access what is now super-easy, well-documented, and implemented through the CRM portal.
There are a number of case studies suggesting how a CRM Customer Portal leads to increased productivity. Why? Because it is a process improvement tool that ensures that the redundant processes are discarded and the whole business logic operates with uniform activities.
Automated Customer Engagement - Anytime & Anywhere
Efficient Partner Network Management & Growth
All Your Affiliates at One Place - Managed & Generating Revenue
Operational Ease for Supply Chain Management
Efficient Customer Communication Management System
All Your Resources & Knowledge Managed Efficiently
Educate the Future - Taking Schools Online
Enable Customers to Form Better Relationships
Retail Portal for You and Your Customers
Manage your incoming partnership requests, contracts, and onboarding. Give them better visibility of collaborating with you.
Centralize your affiliates’ management with a single point of contact in the form of a portal through our affiliate portal. development services.
Make your logistics more efficient and well-managed by managing all your vendors and suppliers centrally.
Automate your customer support with a knowledge base portal to provide your customers with all they need to self-solve their problems.
Build a web portal to manage your vendors, suppliers, partners, affiliates, or any other entity you need for your business.
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