Executive Summary

Our customer is a global leader in engineering and manufacturing an extensive range of gearboxes and gear motors. They wanted to enhance their digital capabilities to offer a more efficient and user-friendly service management platform. The initiative aimed at developing a digital solution tailored to streamline machinery service management and facilitate seamless interactions among different users.

Project Highlights

  • Insights about user-focused service management platform.
  • How we streamlined work order system for service providers.
  • Details about enabling real-time tracking for end users.
  • How they achieved global reach with 700 active users.

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