Which Dynamics 365 Portal You Should Have

Which Dynamics 365 Portal You Should Have

Nikita Rohira

While deciding the portal solutions, as a business it is obvious to get attracted to tools that are almost free and from a reputable brand like Microsoft. I mean, who would say no to a Microsoft product?

That could be one of the reasons businesses like yours prefer a PowerApps portal rather than any other portal solutions available in the market.. Undoubtedly, PowerApps portal is a viable option, but is that the right solution for your business?

Does it really meet your customers’ and stakeholders’ requirements?

The answer lies in the below section.

PowerApps – A Portal Solution from Dynamics 365

PowerApps is a better option for Microsoft Office subscribers

PowerApps – a successor of the Dynamics 365 portal, is a good option for organizations working on Dynamics 365 and MS products. If your data and operations are embedded in the MS suite, you can sync it with PowerApps portal and manage it from a centralized place. PowerApps portal allows connections with third-party systems but partially. It allows users to design their portal to reflect the brand, but the options are limited. You will need the help of a development team as it only supports basic JavaScript at the page level and not the code in the Canvas app. Plus, only a few templates are free.

PowerApps Portal provides security but to a certain extent

Since it’s a Microsoft product, you can trust it to be layered with security. It provides various security roles which you can use to configure environment-wide access or specific role type access. The fun part is that it doesn’t have basic security features such as ReCaptcha to help businesses from spam and abuse.

PowerApps Portal Grows with the User Base

Business expansion is the goal of every business. But what if with every user and employee that joins, you have to upgrade your portal users’ subscription? That’s cumbersome!

Unfortunately, that’s the reality of PowerApps Portal. As the users, logins, and pageviews increase, the cost increases.

It means that your free Dynamics 365 portal is NOT FREE. In the beginning it may look like a good fit, but moving further it will demand customizations to make it custom to your business.

PortalXpand – Save At Least $1000 or More Yearly!

PortalXpand is a more accessible and robust option for business processes and customer service. While PowerApps Portal claims to be beneficial to businesses having no-coding experience, the complex design and user interface make it difficult for untrained users.

The main benefit is that its pricing doesn’t grow with your growing user-base. Refer to the below table for more clarity on the minimum benefit you get with PortalXpand.

Users Product Min. Required Units Unit Price Page Views Yearly Avg. Total Minimum Benefit
200 PowerApps 2 $200 per 100 Logins $100 for 100,000 Min. |$6000* $1000+ /year
PortalXpand N/A unlimited unlimited Fixed | $4999
500 PowerApps 5 $200 per 100 Logins $100 for 100,000 Min. |$13200* $8200+ /year
PortalXpand N/A unlimited unlimited Fixed | $4999
1000 PowerApps 10 $100 per 100 Logins $100 for 100,000 Min. |$13200* $8200+ /year
PortalXpand N/A unlimited unlimited Fixed | $4999

It also offers a wide range of tools directly in the system with built-in options like templates, widgets, forms, layouts, a code editor for workflow automation, form building, reporting, and various functionalities that you would like to use.

PortalXpand integrates with any software or solution

Another advantage of using PortalXpand is that it integrates with almost every solution and software that your organization might use. PowerApps Portal is developed considering the MS suite. Even if they allow integration with external apps, they add up to the cost and complexity. PowerApps Portal doesn’t offer flexibility to extend the functionalities outside their ecosystem.

PortalXpand, in contrast, is flexible and fully customizable. You can integrate various third-party tools and even include custom features as per your business needs. Want to integrate Google multi-factor authenticator for security? Not a problem. PortalXpand can integrate your preferred tools and sync data with the Dynamics 365 CRM.

The third-party integration, customization capabilities with features like payment gateways, data management, and admin interface accessibility ensures flexibility and versatility.

It means you can get a solution that fits your needs and adapts as the business grows and the needs change.

It’s Easier, Faster, and Affordable with PortalXpand

Perhaps the most important question is the convenience and price of that solution. PortalXpand is customizable and doesn’t grow with the growing user base in terms of price.

The interface is easy to use. It provides all the business and customer-specific functions and allows integration with third-party tools.

Unlike PowerApps Portal, you have complete control over PortalXpand hosting. You can choose to host on the cloud, third-party solution provider, or in-house. Besides, you get round-the-clock support from the development team at CRMJetty.


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