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What is customer portal and how is it useful?
Customer Portal is similar to a Self-Service portal in which they provide an online support channel for customers by allowing them to resolve their queries without contacting a customer service representative. Customer portal enhances the customer relationships by providing them with the information around the clock.
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How secure CRMJetty's Salesforce WordPress Portal?
We are not storing data on portal side, we use the default API calls to transfer the data in a secure manner and our product has passed through the AppExchange security review process.
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What if I want to install on more than one domain or development server?
On single domain purchase, we allow one live and one development domain. If you would like to use the portal on more than two domains with a single installation, then you need to purchase it for additional domains.
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What should I do if I have different CRM installations?
If you are likely to use the extension on domains with separate installation, then you need to purchase another copy of the portal.
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Do you provide a live demo (on Skype)?
Yes, you can get a personalized live demonstration from our experts in your time zone and according to your convenience. Click Here for a free demo. We look forward to hear from you.
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Do you have a refund policy?
Yes, you can refer our refund policy @https://www.crmjetty.com/refund-policy/.
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Can I transfer the license to another domain after I purchase it? If yes, are there any charges for the transfer?
Yes, you can transfer the license. And no, there are no charges for the transfer.
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Can CRMJetty customize the portal according to my needs?
Of course! This is what we’re good at! Please get in touch with us at support@crmjetty.com to discuss your specific needs. We would be delighted to hear you.
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Do you provide installation for the plugin?
Yes, we do provide free installation service.
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Is there any limit to grant access to Portal Users?
No. There is no user restriction for granting portal access.
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Does your portal store any data on CMS server?
No. Our product does not store or fetch any kind of data on CMS server. It is secure on your CRM server and our solution just provides interface to the end users with secure access.
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What do you refer to with "*Taxes may apply"?
Our Product price is exclusive of any taxes, you may liable to taxes as per your statutory laws. You can get Tax certification from the payment provider post the payment which can be useful to you for further process on the taxed amount.
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What do you refer to with "*No Hidden cost"?
Our Product serves flat pricing. No user-based, login based or view-based pricing is associated within. It can be the server cost, only in the case if your accessing userbase is large. To get more visibility over it, do contact our team at sales@crmjetty.com or your assigned executive directly.
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What do you refer to with "Unlimited Users*"?
Our Product has no limitations on adding up external users (Portal Users). It can be up to the server capacity how much it can handle efficiently. To get more visibility over it, do contact our team at sales@crmjetty.com or your assigned executive directly.
