Executive Summary
A leading private university partnered with CRMJetty to digitize and simplify its admissions and enrollment process. The institution needed a centralized solution to address challenges like fragmented communication, document mismanagement, and inefficient workflows. CRMJetty delivered a custom education portal built on Dynamics 365, enabling seamless application tracking, automated communication, and structured onboarding—all within a secure, user-friendly platform. The result was faster processing, better transparency, and improved applicant satisfaction.
Project Highlights
- Applicant inquiries dropped by 40% with status tracking and auto-notifications
- Application processing became 35% faster through automation
- Document accuracy improved by 90% via secure digital uploads
- Staff productivity rose by 30% with reduced manual work
- International response time cut by 50% through better communication
- Enrollment transition sped up by 25% with integrated workflows
- 24/7 portal access improved applicant satisfaction
