Executive Summary

Our customer is a leader in international e-commerce delivery and returns. The customer wanted a comprehensive portal to facilitate efficient case management and enhance customer service. As our customer has business all over the globe, they were seeking a solution with multi-language support.

Project Highlights

  • Details about case management, dashboard visualizations, and more.
  • Why knowledge base was integrated into the portal.
  • How to stay connected with your end customers.
  • How portal help with case management.

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