Kanchi Vasavada

Back in March when the lockdown was beginning, the weather was also changing from spring to summer. And when the weather changes, I tend to get a sore throat. So of course, as someone who Googles everything, I Googled the symptoms of coronavirus and convinced myself that maybe I had it. Reader,...

Just like I’m writing this article from home, there are a huge number of students who have to study from home. Studying and teaching even inside a school infrastructure can be challenging. Previously, we have written about how the logistics of teaching and learning can be overcome with an...

COVID-19 has disrupted the economy, and our lives. Some of us are privileged enough to have jobs, especially those of us who can work from home. We have salaries coming in regularly. We have homes to live in and work from. With a few clicks, we can even get groceries, medicines, and meals...

Everyone’s attention right now is focused on COVID-19. You are worried about how to serve your customers and they are worried about how to get services.  In this situation, you have to ensure that your customers get the support they need. Of course, there are challenges that you will face,...

Boeing has been in the news for a few very wrong reasons lately. And by lately, I mean for the better part of the last decade.The problems that their 787 and 737 Max faced were technological. But when you dig deeper, you can see that it is one thing to blame the technological failures but a whole...

When you run an enterprise company, you tend to focus on big things. How many customers you have, how much revenue you are generating, how many employees you have etc.It doesn’t affect your bottom line if you lose a few customers sometimes. Moreover, you are likely to gain new ones over...

One of my pet peeves is to have to ask for help to fix tech problems, both software and hardware ones. On that note, I also don’t prefer asking for directions. Ever since I saw Google Maps, I have depended on it, not only in familiar places but also in strange cities, on hilltops and...

Before we start with the Salesforce customer portal, let’s explore all the types of Salesforce portals, their differences, and their use case. Types of Salesforce Portals Salesforce offers three types of portals that have different use cases:- Partner Portal- Self-service...

As the clock inched closer to midnight, the staff got ready to open the doors to their store for the beginning of the holiday season. It was the fourth week of November, and every year on the Sunday that kicks this week off, they start their sale. The latest and greatest consumer gadgets of the...